Cookie Policy

This Cookie Policy specifies the rules for storage and access to information on User’s devices using Cookies, which are used for realizing electronic services of the Administrator, requested by the User.

I. Definitions

1. Administrator – refers to GSM-Support based in Kraków (31-420), ul. Bitschana 2/38, NIP: 945-185-21-64, Regon: 120203925, which provides electronic services and stores and accesses information on User's devices.

2. Cookies – refers to computer data, in particular small text files saved and stored on the devices through which the User accesses the Website.

3. Administrator Cookies – refers to Cookies published by the Administrator, related to the provision of electronic services by the Administrator through the Website.

4. External Cookies – refers to Cookies published by the partners of the Administrator through the Website.

5. Website – refers to a website or application which the Administrator operates at www.gsm-support.net.

6. Device – refers to the electronic device through which the user accesses the Website.

7. User – refers to an entity for whom the services can be provided electronically or with whom an agreement for the provision of electronic services may be concluded.

II. Types of Cookie used

1. Cookies used by the Administrator are safe for the User’s Device. It is impossible for viruses or other unwanted software or malware to enter User’s Devices. These files allow the software used by the User to be identified and the Website to be customised to each User individually. Cookies typically contain the name of the website from which they originate, storage time on the Device and the value assigned.

2. The administrator uses two types of cookie:

• Session cookies: These are stored on the User’s Device and remain there until the end of the browser session. The information recorded is then permanently deleted from the Device’s memory. The session cookie mechanism does not allow the collection of any personal data or any confidential information from the User’s Device.
• Persistent cookies: These are stored on the User’s Device and remain there until they are deleted. The browser session ending or the Device being switched off does not delete them from the User’s Device. The persistent cookie mechanism does not allow the collection of any personal data or any confidential information from the User’s Device.

3. The User has the option of limiting or excluding storage of and access to cookies on the Device. If the User takes advantage of this option, the use of the Website will be possible excluding the functions which by their nature require cookies.

III. Purposes for which Cookies are used

1. The Administrator uses its Own Cookies for the following purposes:

• User authentication at the website and provision of user sessions at the website:
  • to maintain User sessions at the Website (after logging in), so that the User does not have to re-enter the login and password on every page;
  • to provide possibility to add selected products to shopping cart and to remember cart contents within User session
  • the use of interactive features to provide chat tools at livechat.gsm-support.net.
  • to optimise and improve the performance of services provided by the Administrator.
• Ensuring the safety and reliability of the service.

2. The Administrator uses External Cookies for the following purposes:

• collection of general and anonymous statistical data using analytical tools:
  • Google Analytics [cookie administrator: Google Inc, based in the U.S.]

IV. Possibilities of customising storage and access to Cookies

1. The User may change the settings for Cookies independently at any time, specifying the conditions for their storage and access to Cookies on the User’s Device. Changes to the settings referred to in the preceding sentence may be made using the web browser settings. These settings may be modified so as to block the automatic handling of cookies in the web browser settings or to provide information each time Cookies are placed on the User’s Device. Detailed information on potential and methods for handling cookies is available in the software (web browser) settings.

2. The User may at any time remove Cookies using the features available in the web browser.

3. Restricting the use of Cookies may affect some of the functions available at the Website.